Features

Our features elevate your support, from multilingual conversations to advanced integrations, Vulcan comes with powerful extras that make your support smarter, faster, and ready to scale.

Multilingual Replies

Break language barriers effortlessly—deliver support in your customers’ preferred language with AI-powered translations.

Multilingual Replies

Break language barriers effortlessly—deliver support in your customers’ preferred language with AI-powered translations.

Multilingual Replies

Break language barriers effortlessly—deliver support in your customers’ preferred language with AI-powered translations.

Custom Workflows

Automate repetitive tasks and streamline processes—refunds, returns, or onboarding.

Custom Workflows

Automate repetitive tasks and streamline processes—refunds, returns, or onboarding.

Custom Workflows

Automate repetitive tasks and streamline processes—refunds, returns, or onboarding.

Feedback & ratings loop

Collect, analyze, and act on customer feedback to continuously improve quality and satisfaction.

Feedback & ratings loop

Collect, analyze, and act on customer feedback to continuously improve quality and satisfaction.

Feedback & ratings loop

Collect, analyze, and act on customer feedback to continuously improve quality and satisfaction.

Role-based Permissions

Control access with precision by assigning roles and permissions tailored to your team’s responsibilities.

Role-based Permissions

Control access with precision by assigning roles and permissions tailored to your team’s responsibilities.

Role-based Permissions

Control access with precision by assigning roles and permissions tailored to your team’s responsibilities.

API & Webhooks

Extend, integrate, and automate with powerful APIs and real-time webhooks.

API & Webhooks

Extend, integrate, and automate with powerful APIs and real-time webhooks.

API & Webhooks

Extend, integrate, and automate with powerful APIs and real-time webhooks.