Role-based Permissions
Control access with precision by assigning roles and permissions tailored to your team’s responsibilities.
Granular Access Control
Decide who can view, edit, or manage tickets, workflows, and sensitive data—keeping operations secure and organized.
Team-Specific Roles
Support agents, managers, and admins each get the right tools and visibility without clutter or confusion.
Secure Collaboration
Protect sensitive information while enabling seamless teamwork. Everyone stays aligned, but only with the access they need.