ulcan

Create your agent

ulcan

Create your agent

ulcan

Powered by GPT-4

Powered by GPT-4

Powered by GPT-4

AI helpdesk that answers customers 24/7

Launch a self-serve help center, train a smart chatbot on your docs, and hand off complex tickets to humans

See it in action

See it in action

See it in action

56%

Ticket Volume

56%

Ticket Volume

56%

Ticket Volume

2.4x

Quicker Replies

2.4x

Quicker Replies

2.4x

Quicker Replies

98%

Helpfulness Score

98%

Helpfulness Score

98%

Helpfulness Score

You don't need a support team, You need vulcan

Vulcan gives you the full toolkit to deliver great customer experiences.

Personalized Chatbot

Reliable answers with our AI assistant—designed to understand, assist, and resolve in real time.

Help Center & Docs

Beautiful, searchable knowledge base with categories, tags, and versioning.

Smart Ticketing

Routes and summarizes tickets. One view for email, chat, and form submissions.

Custom Automations

Rules for SLAs, autoresponses, tagging, and follow-ups. No-code, with templates.

Detailed Insights

Topic clusters, deflection rate, time-to-first-response, and satisfaction trends.

Integrations

Connect Google-meet, WordPress, Slack, Gmail, Zapier/Make, HubSpot.

Support that scales

Unlock the Full Potential of Your Experience

Smooth Onboarding

It's easy for new users or customers to get started without friction.

Smooth Onboarding

It's easy for new users or customers to get started without friction.

Smooth Onboarding

It's easy for new users or customers to get started without friction.

Functional Dashboard

Neatly organized data with an easy-to-navigate interface.

Functional Dashboard

Neatly organized data with an easy-to-navigate interface.

Functional Dashboard

Neatly organized data with an easy-to-navigate interface.

Dedicated Admins

Rely on human admins you guide you through your vulcan journey

Dedicated Admins

Rely on human admins you guide you through your vulcan journey

Dedicated Admins

Rely on human admins you guide you through your vulcan journey

Features highlights

Powerful features designed to streamline support and scale with your business.

Loved by Teams Everywhere

See how businesses use Vulcan to deliver faster replies, smarter workflows, and happier customers.

Our business has saved over $200,000 in costs from refund and return ticket requests—thanks to Vulcan’s AI-powered agent!

5.0

Daisy Morgan

Manager, HTC Vive

Our business has saved over $200,000 in costs from refund and return ticket requests—thanks to Vulcan’s AI-powered agent!

5.0

Daisy Morgan

Manager, HTC Vive

Our business has saved over $200,000 in costs from refund and return ticket requests—thanks to Vulcan’s AI-powered agent!

5.0

Daisy Morgan

Manager, HTC Vive

man in black shirt holding black iphone 5
man in black shirt holding black iphone 5
man in black shirt holding black iphone 5

Even though Vulcan automates a lot, our customers feel like they’re chatting with a real person. It’s smart, fast, and still human

5.0

man in gray button up shirt

Mike Hudson

CMO, Wee Chat

Even though Vulcan automates a lot, our customers feel like they’re chatting with a real person. It’s smart, fast, and still human

5.0

man in gray button up shirt

Mike Hudson

CMO, Wee Chat

Even though Vulcan automates a lot, our customers feel like they’re chatting with a real person. It’s smart, fast, and still human

5.0

man in gray button up shirt

Mike Hudson

CMO, Wee Chat

The automation flows are a lifesaver. Vulcan handles routine requests instantly, so my team can focus on real customer needs.

5.0

woman's portrait photo

Adriana Odin

Ecommerce Specialist

The automation flows are a lifesaver. Vulcan handles routine requests instantly, so my team can focus on real customer needs.

5.0

woman's portrait photo

Adriana Odin

Ecommerce Specialist

The automation flows are a lifesaver. Vulcan handles routine requests instantly, so my team can focus on real customer needs.

5.0

woman's portrait photo

Adriana Odin

Ecommerce Specialist

black iphone 7 on macbook pro
black iphone 7 on macbook pro
black iphone 7 on macbook pro

As our SaaS grew, we needed a tool that could keep up. Vulcan’s multilingual replies and role-based permissions made global support easy.

5.0

man standing beside wall

Steven Corey

CTO, Goop

As our SaaS grew, we needed a tool that could keep up. Vulcan’s multilingual replies and role-based permissions made global support easy.

5.0

man standing beside wall

Steven Corey

CTO, Goop

As our SaaS grew, we needed a tool that could keep up. Vulcan’s multilingual replies and role-based permissions made global support easy.

5.0

man standing beside wall

Steven Corey

CTO, Goop

Frequently Asked Questions

We've got the right answers to any doubts or questions you might be having

Does Vulcan replace my support team?

Not at all. Vulcan is designed to support and scale your team, not replace it. By handling repetitive, straightforward questions with high accuracy, it frees up your human agents to focus on complex issues and high-value interactions.

Can Vulcan handle refunds or ticket-related queries?
How accurate are Vulcan’s answers?
What happens if the AI isn’t sure?
How customizable is the AI agent?
Does Vulcan replace my support team?

Not at all. Vulcan is designed to support and scale your team, not replace it. By handling repetitive, straightforward questions with high accuracy, it frees up your human agents to focus on complex issues and high-value interactions.

Can Vulcan handle refunds or ticket-related queries?
How accurate are Vulcan’s answers?
What happens if the AI isn’t sure?
How customizable is the AI agent?
Does Vulcan replace my support team?

Not at all. Vulcan is designed to support and scale your team, not replace it. By handling repetitive, straightforward questions with high accuracy, it frees up your human agents to focus on complex issues and high-value interactions.

Can Vulcan handle refunds or ticket-related queries?
How accurate are Vulcan’s answers?
What happens if the AI isn’t sure?
How customizable is the AI agent?

Powered by GPT-4

Need help getting started?

Our team and AI assistant are here to guide you—from setup to scaling—so you never feel stuck.

Talk to an Expert

Powered by GPT-4

Need help getting started?

Our team and AI assistant are here to guide you—from setup to scaling—so you never feel stuck.

Talk to an Expert

Powered by GPT-4

Need help getting started?

Our team and AI assistant are here to guide you—from setup to scaling—so you never feel stuck.

Talk to an Expert

Create a free website with Framer, the website builder loved by startups, designers and agencies.